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Privacy Policy

You agree that Jack & Jones may collect information as may be provided by you while using this website including but not limited to your name, address, gender, age, nationality, work, occupation, interests, marital status, visit pattern, purchase pattern, family details, travel, hobbies, addresses and names of friends and associates as is available from your visits to this website.

We need this information in order to allow you to go ahead with placing your order for a product. We may use this data to process payment for the product and deliver the product to you. We also use this data to inform you when the product is about to be delivered.

The use of this information is purely for the use of conducting the transaction or for marketing purposes which shall include, but not be limited to sending email messages, SMS (Text Messages using mobile cellular technology, telephone calls, letters and other communication) to you regarding the promotional activities / marketing promotions for Jack & Jones products from time to time. We may share the information provided by you with our marketing partners, consultants and third parties for the purpose of providing / offering special offers to you as a customer of Jack & Jones from time to time.

We may also call you on the telephone number provided by you in the information for such purpose and as an existing customer will not specifically refer to the Do Not Call Registry for this purpose. By purchasing products from Jack & Jones website, you are deemed to be a customer of Jack & Jones and we may contact you on phone, email, mail and face to face to conduct our business with you or to resolve matters related to our business, if any with you. However in the event you no more intend to receive emails, calls etc, from us, please write to the Compliance and Legal Officer on the communication address provided herein. Further, when you register with the website and / or subscribe to any of our newsletters, or opt-in to receive special offers and new releases sent to your email address, your contact information (including your name, address and e-mail address as requested) is added to our secure database; access of which is limited to authorized persons.

Data so collected by us is stored on secure servers provided by third parties and they take every precaution to ensure that this information is kept in a secure fashion. However any loss of data by the third parties is not our liability and in the eventuality it happens we will inform you accordingly via your registered email address within 48 hours of us being notified by such third party.

We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier).

We may also share your data with our franchisor. You further authorize the franchisor to use this information to sell products to you, directly or indirectly.

We may also use your data in order to manage the website, collect payment from you, enable you to subsequently use parts of the website, detect any fraud or website abuses, send you information relevant to the website or our products, and in case we have any queries. Payments that you make through the website will be processed by our service provider.

You must only submit to us or our agent or the website information which is accurate and not misleading and you must keep it up to date and inform us of changes.

Your actual order details may be stored with us and you may access this information by logging into your account on the website. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.

You agree that Jack & Jones doesn’t receive any information / data with respect to your credit cards, debit cards, bank details, etc., in the event you purchase some product through this website, you are directed towards payment gateway of the bank chosen by you wherein the debit, / credit card, bank information is provided by you, thus such information is not held or controlled by us in any way whatsoever. Also please do not share this information with anyone including with employees or contractors or vendors of Jack & Jones.

COOKIES

The acceptance of cookies is not a requirement for visiting the website. However we would like to point out that some functionality on the website and ordering is only possible with the activation of cookies. Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain pages on the website and they are stored by your Internet browser on your computer's hard drive. Cookies can be used to recognize your Internet Protocol address, saving you time while you are on, or want to enter, the website. We only use cookies for your convenience in using the website (for example to remember who you are when you want to amend your shopping cart without having to re-enter your email address) and not for obtaining or using any other information about you (for example targeted advertising). Your browser can be set to not accept cookies, but this would restrict your use of the website. Please accept our assurance that our use of cookies does not contain any personal or private details and are free from viruses. If you want to find out more information about cookies, go to http://www.allaboutcookies.org or to find out about removing them from your browser, go to http://www.allaboutcookies.org/manage-cookies/index.html.

The website uses technology from Google Analytics and Webtrekk GmbH (www.webtrekk.de) through which data is collected and stored for marketing and optimization purposes and data use profiles are prepared under a pseudonym. Cookies may be used for this. The cookies enable recognition of the Internet browser. The data collected with these technologies is not used, without separate authorization by the person concerned, to personally identify the visitors to this website and is not collated with personal data on the pseudonym holder. The permission for data recording and storage may at any time be cancelled with on-going effect.

SECURITY

We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the website, we collect your personal details on a secure server. We use firewalls on our servers. When we collect payment card details electronically, we use encryption by using Secure Socket Layer (SSL) coding. Whilst we are unable to guarantee 100% security, this makes it hard for a hacker to decrypt your details. You are strongly recommended not to send full credit or debit card details in unencrypted electronic communications with us. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer.

If you have any concerns about your privacy or need to report any issues relating to your privacy that arise from the conduct of your business with Jack & Jones please feel free to write to

The Compliance and Legal Officer
B-702 Mangalya Bldg.
Marol Maroshi Road,
Andheri East,
Mumbai 400059
India

DISCLAIMER

Jack & Jones shall not be responsible for indirect, consequential loss or claims, damages that you may suffer due to the loss of any information submitted by you on this website including but not limited to the information with respect to the your credit card, debit card, bank details or representations made by any advertisers and sponsors on this website. You accept sole responsibility and risk associated with the use and results of this website material, irrespective of the purpose to which such use or results are applied.

LIABILITY

Jack & Jones shall only be liable for the direct losses suffered by you as a result of access or use of this website, subject to the maximum limit of the amount paid by you for the purchase of the respective products from this website.

Notwithstanding anything contained elsewhere Jack & Jones shall not at all be liable to you / third party for any direct and / or indirect damages, claims, losses including loss of profits, loss of business or indirect, consequential or punitive damages, whatsoever in connection with the provision or use of Information hereunder including the usage of this website.

DISPUTE RESOLUTION

In the event of any dispute, difference or claim arising out of this Privacy Policy the same shall be settled in accordance with the Laws of India through regular judicial process and the courts of Mumbai, India shall have exclusive jurisdiction.

COPYRIGHT

We have copyright over this Privacy Policy. Use by third parties, even by way of extract, for commercial purposes is not allowed. Infringements may be subject to legal action.

This Privacy Policy can change at any time to include / exclude clauses and jackjones.in does not bear responsibility for updating users on the same.